Do you spend more time than you’d like, answering email queries from customers or potential customers every day?

Do you spend more time on the phone than you’d like, dealing with basic queries and questions ?

Is it absolutely critical to your business that you do this personally?

• If your answer is yes to either of the first 2 questions and no to the last   -  Then we can help

Would you prefer to be spending more time on direct revenue generating aspects of your business?

• If your answer is yes  – Then we can help.

Do you want to provide a professional, helpful, timely and courteous service to your customers and potential customers

• If your answer is yes – Then we can help.

Outsourcing your customer service and email management is one of the easiest ways to get started with outside business support.

“ one of the first steps I took into outsourcing was passing on my email, it was the best decision I ever made, I couldn’t believe the amount of time it freed up for me to concentrate on core revenue generating aspects of my business, also my VA answered the emails much more diplomatically and helpfully than I could ever have done !” – Darina Loakman – Founder of netbizautomation

If this is an area you are interested in here’s how we can help:

1. We can take over the queries and emails you get from your website or even the phone calls, answering the questions exactly how you want us to !   We’ll pass on any that need to be handled by you personally and free up lots of time for you to work on the aspects of your business you need to.

2. We can setup and manage an online helpdesk so that you can get a great overall picture of the type of queries and issues that are coming in and you can login and see what’s going on whenever you want.

3.Or how about a live chat feature on your website (like we have here) so you can chat to your visitors and customers in real time as they browse your site.  We can set that up and run it for you.

There are also lots of other ways we can help with customer service, why not schedule a free 30 minute consultation to discuss?   Just click here.

or to find out details on our rates packages Click Here